Candidate Communication — Automatic Emails for a Job

Who is this for? Users with the Organisation Administrator and Recruiter roles.

Each job decides which emails it sends candidates automatically. Open the job and choose Job Settings from the Job Navigation menu on the left. Changes are saved automatically, and on a live job they apply to new candidate activity immediately.

Email Settings

These are the emails the job sends candidates automatically. Under each setting, Default means you haven’t changed it, and Customized for this job means you have. On a live job, a banner at the top reminds you that changes apply to new candidate activity immediately.

Job Settings with numbered labels: 1 Job Settings in the job menu, 2 Live banner, 3 Application received confirmation, 4 Auto interview invite, 5 Interview invite email — Job Settings — Candidate Communication

Setting	What it does
Application received confirmation	Sends candidates a confirmation email as soon as they apply. On by default.
Auto interview invite	Off by default: recruiters send AI interview invites themselves. When on, the invite is sent the moment a candidate reaches one of the job’s AI interview stages (for example Screening Interview or Coding Interview), with no manual step. Only available when the workflow has an AI interview stage.
Interview invite email	The email candidates receive when they’re invited to an AI round, whether the invite is sent automatically or by a recruiter (see below).
Interview invite reminders	Sends up to 3 reminders before an AI interview invite expires. The invite itself is always sent.
Automatic rejection emails	Off by default: rejecting a candidate sends nothing unless the recruiter ticks the box at the time. When on, choose a Default delay (see below) and click Edit rejection template to change the message.
AI interview disclosure	Marked Required. Tells candidates they’ll interact with AI. It’s always on, and can’t be turned off, while the job’s workflow includes an AI interview (“Required — set by your job’s AI workflow”).

Interview Invite Email

By default, one email is used for every AI round, shown as Hello Recruiter default invite · Sent for all N AI rounds. Click Edit email to change it. To use a different email for some rounds, tick Use a different email for some rounds. Each AI round is listed with its interviewer (for example Screening Interview · Aria). Rounds marked Uses the main email use the default; click Customize next to a round to give it its own email.

Rejection Email Delay

With Automatic rejection emails on, pick a Default delay: Send now, 1 hour, 2 hours, 4 hours, 8 hours, 1 day, or 2 days. For anything else, enter a Custom number and choose the unit. The delay is stored in hours, so 2 days is 48.

Automatic rejection emails with numbered labels: 1 the switch, 2 default delay, 3 custom delay, 4 Edit rejection template, 5 the required AI interview disclosure — Rejection email delay and the AI interview disclosure

A delay on rejection emails avoids sending a rejection seconds after someone applies, which can feel abrupt to candidates.

Changes are saved automatically. A Saved message confirms each change.

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Candidate Communication — Automatic Emails for a Job

Email Settings

Interview Invite Email

Rejection Email Delay

Automation Rules

Email Templates

How Candidates Apply

​Email Settings

​Interview Invite Email

​Rejection Email Delay

​Related Guides

Automation Rules

Email Templates

How Candidates Apply

Email Settings

Interview Invite Email

Rejection Email Delay

Related Guides