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A well-designed AI interview is the difference between noisy data and clear hiring signals.

Start with the End in Mind

Before configuring your interview, answer these questions:
  • What must this person be able to do on Day 1? These are your non-negotiable criteria and should carry the highest weight.
  • What skills can be learned on the job? These are nice-to-haves — include them at lower weight or leave them out entirely.
  • What does failure in this role look like? This helps you identify red flags and design questions that surface them early.

Structure Your Interview

A good AI interview follows a natural flow that builds comfort and progressively goes deeper:
PhasePurposeDurationExample Questions
Warm-upHelp the candidate settle in and feel comfortable2–3 min”Tell me about yourself and what drew you to this role.”
Experience deep-diveExplore relevant background and achievements5–10 min”Walk me through a project you led that you’re most proud of.”
Skills assessmentRole-specific technical or competency questions5–10 min”How would you approach designing a data pipeline for real-time event processing?”
Scenario questionsTest judgment and problem-solving3–5 min”A key stakeholder disagrees with your approach mid-project. How do you handle it?”
Candidate questionsLet the candidate ask about the role and company2–3 minOpen-ended
The warm-up isn’t filler — it’s strategic. Candidates who feel comfortable give better, more authentic answers. Skipping it leads to guarded, surface-level responses throughout the entire interview.

Sample Agendas by Role Type

Software Engineer (Mid-Level) — 20 minutes

TopicWeightWhat to Assess
Technical problem-solving30%Approach to debugging, system design thinking
Relevant experience25%Past projects, technologies used, scale
Collaboration & communication20%How they work with PMs, designers, cross-functional teams
Learning agility15%How they pick up new tools, handle unfamiliar problems
Motivation & cultural fit10%Why this company, what they’re looking for

Sales Representative — 15 minutes

TopicWeightWhat to Assess
Sales methodology & process30%How they prospect, qualify, close
Communication skills25%Clarity, persuasiveness, active listening
Resilience & drive20%How they handle rejection, long sales cycles
Product understanding15%Ability to learn and articulate product value
Cultural fit10%Team dynamics, work style

Customer Support Lead — 15 minutes

TopicWeightWhat to Assess
Problem resolution30%Approach to escalations, troubleshooting methodology
Empathy & communication25%Tone, patience, ability to de-escalate
Leadership experience20%Managing a team, coaching, handling underperformance
Technical aptitude15%Comfort with tools, ability to learn new systems
Process improvement10%Identifying patterns, suggesting improvements

Calibrating Follow-Up Depth

Hello Recruiter’s AI asks follow-up questions based on candidate responses. You can control how deep it goes:
  • Light follow-ups — Good for high-volume, entry-level roles where you need quick screening. The AI accepts answers at face value and moves on.
  • Moderate follow-ups — The default. The AI asks one follow-up per topic to get more specific examples.
  • Deep follow-ups — Best for senior or specialized roles. The AI probes multiple layers — asking for specifics, challenging assumptions, and requesting alternative approaches.
Match depth to seniority. Deep follow-ups on an entry-level role will feel like an interrogation. Light follow-ups on a VP role will miss critical insights.

Common Mistakes to Avoid

Don’t overload with criteria. 5–7 evaluation criteria is the sweet spot. More than that dilutes the signal — each criterion contributes so little to the overall score that it becomes hard to differentiate candidates meaningfully.
Don’t copy generic criteria from job description templates. “Strong communication skills” and “team player” are so vague they’re almost meaningless. Be specific: “Ability to explain technical trade-offs to non-technical stakeholders” is far more useful to the AI evaluator.
Test your own interview before going live. Complete the full AI interview yourself. You’ll immediately spot questions that are confusing, topics that feel redundant, or a total duration that’s too long. If you wouldn’t want to sit through it, your candidates won’t either.

Evaluation Criteria

Interview Agenda

Candidate Experience