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Who is this for? Users with Administrator or Account Owner roles.
The AI Knowledge Base allows you to provide Hello Recruiter’s AI with context about your company, culture, products, and processes — so it can ask more relevant questions and evaluate candidates more accurately.
AI Knowledge Base

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What to Include

Provide information that helps the AI understand your organization:
  • Company overview — What you do, your mission, market position
  • Culture and values — What matters to your team
  • Products and services — Key offerings the candidate should understand
  • Technical stack — Technologies your team uses (for technical roles)
  • Common interview topics — Specific areas you always want explored

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Adding Knowledge

1

Navigate to AI Knowledge Base

Go to Settings → AI System → AI Knowledge Base.
2

Click Add Knowledge

Click the + Add Knowledge button to open the upload dialog.
3

Choose Your Content Type

You can add knowledge by uploading documents, adding website links, or creating Q&A pairs.
4

Save

Click Save — the AI will incorporate this context in all future interviews.

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How It’s Used

The AI uses your knowledge base to:
  • Ask contextual follow-up questions related to your specific domain
  • Evaluate responses against your company’s actual needs
  • Provide richer scorecards with company-specific insights
Keep it updated. As your company evolves — new products, changed tech stack, updated values — refresh the knowledge base so the AI stays current.

AI Persona

Interview Design

Improving Results