The AI Knowledge Base allows you to provide Hello Recruiter’s AI with context about your company, culture, products, and processes — so it can ask more relevant questions and evaluate candidates more accurately.
What to Include
Provide information that helps the AI understand your organization:
- Company overview — What you do, your mission, market position
- Culture and values — What matters to your team
- Products and services — Key offerings the candidate should understand
- Technical stack — Technologies your team uses (for technical roles)
- Common interview topics — Specific areas you always want explored
Adding Knowledge
- Navigate to Settings → AI Knowledge Base
- Click + Add Entry or upload a document
- Provide a clear title and detailed content
- Save — the AI will incorporate this context in future interviews
How It’s Used
The AI uses your knowledge base to:
- Ask contextual follow-up questions related to your specific domain
- Evaluate responses against your company’s actual needs
- Provide richer scorecards with company-specific insights
Keep it updated. As your company evolves — new products, changed tech stack, updated values — refresh the knowledge base so the AI stays current.
