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Make sure your setup meets these requirements before starting your interview.

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What You Need

RequirementDetails
BrowserChrome, Firefox, Edge, or Safari (latest version recommended)
InternetStable connection, minimum 5 Mbps
CameraBuilt-in or external webcam
MicrophoneBuilt-in or external mic
DeviceDesktop, laptop, tablet, or smartphone

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Quick Setup Checklist

1

Update Your Browser

Make sure you’re using the latest version of Chrome, Firefox, Edge, or Safari.
2

Test Your Camera

Open your camera app to verify it’s working. Close any other apps using the camera.
3

Test Your Microphone

Record a short voice memo to confirm your mic is picking up audio clearly.
4

Check Your Internet

Run a speed test at fast.com — you need at least 5 Mbps.
5

Find a Quiet Space

Choose a well-lit room with minimal background noise.

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Troubleshooting

If you run into issues:
  • Camera/mic not detected: Check browser permissions — click the lock icon in the address bar and allow access
  • Poor connection: Switch to a wired connection or move closer to your WiFi router
  • Interview won’t load: Try a different browser or clear your cache
Still having issues? Contact the company that invited you, or email support@hellorecruiter.ai with your name, the company, and a description of the problem.