What You Need
Quick Setup Checklist
1
Update Your Browser
Make sure you’re using the latest version of Chrome, Firefox, Edge, or Safari.
2
Test Your Camera
Open your camera app to verify it’s working. Close any other apps using the camera.
3
Test Your Microphone
Record a short voice memo to confirm your mic is picking up audio clearly.
4
Check Your Internet
Run a speed test at fast.com — you need at least 5 Mbps.
5
Find a Quiet Space
Choose a well-lit room with minimal background noise.
Troubleshooting
If you run into issues:- Camera/mic not detected: Check browser permissions — click the lock icon in the address bar and allow access
- Poor connection: Switch to a wired connection or move closer to your WiFi router
- Interview won’t load: Try a different browser or clear your cache
Still having issues? Contact the company that invited you, or email support@hellorecruiter.ai with your name, the company, and a description of the problem.