General Questions
What is Hello Recruiter?
What is Hello Recruiter?
Hello Recruiter is an AI-powered recruitment platform used by companies to conduct initial interviews. You’ve been invited to complete an AI interview as part of a job application.
Why am I doing an AI interview instead of talking to a person?
Why am I doing an AI interview instead of talking to a person?
AI interviews allow companies to give every candidate a fair, consistent experience. You’ll complete the interview at your convenience, and if you’re a good fit, you’ll move on to speak with the human hiring team.
Is this replacing human interviews entirely?
Is this replacing human interviews entirely?
No. The AI interview is typically the first step — a screening round. If you do well, you’ll be invited to interview with real people on the team.
How long does it take?
How long does it take?
Most interviews take 10–30 minutes, depending on the role. The exact duration will be mentioned in your invitation email.
Privacy & Security
Is my interview recorded?
Is my interview recorded?
This depends on the company’s settings. If recording is enabled, you’ll be clearly informed before the interview begins. You can choose not to proceed if you’re uncomfortable.
Who sees my responses?
Who sees my responses?
Only the hiring team at the company you applied to can see your interview responses and evaluation.
What data do you collect?
What data do you collect?
We collect your interview responses (audio/video if enabled), and the AI generates an evaluation. Your data is handled in accordance with our privacy policy.
Technical Issues
I lost internet during my interview. What happens?
I lost internet during my interview. What happens?
Your progress is saved automatically. Simply click your interview link again to resume where you left off.
My camera/microphone isn't working.
My camera/microphone isn't working.
Check browser permissions, close other apps using the camera, and try a different browser. See our Technical Requirements page for detailed troubleshooting.
Can I take the interview on my phone?
Can I take the interview on my phone?
Yes! The interview works on mobile browsers. Use a recent version of Chrome or Safari on your phone or tablet.
Interview Tips
Can I redo my interview?
Can I redo my interview?
Generally, no — each candidate gets one attempt. Take time to prepare and find a quiet space before starting.
Can I use notes during the interview?
Can I use notes during the interview?
Brief reference notes are fine, but reading scripted answers or using AI tools to generate responses will be detected and flagged.
What if I don't hear back?
What if I don't hear back?
The hiring team is responsible for communicating next steps. If you haven’t heard back within the timeframe they mentioned, feel free to follow up directly with the company.