> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hellorecruiter.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Ashby Integration — AI Interviews with Full Write-Back to Ashby

> Connect Ashby to Hello Recruiter to trigger AI interviews from your pipeline and sync back scores, scorecards, notes, and full PDF reports.

<Info>
  **Who is this for?** Users with the **Administrator** role on **Enterprise** plans. Setup is coordinated with your account manager — no engineering work required on your side.
</Info>

Connect Ashby once, and Hello Recruiter runs AI interviews as a natural part of your pipeline. Candidates are interviewed the moment they reach the right stage, and our deepest write-back lands everything — scores, scorecards, notes, and the full report — right on the Ashby profile your team already works in.

## What You Get

* **Automatic job import & AI interview setup** — your open Ashby jobs sync into Hello Recruiter automatically. Job descriptions are parsed, and evaluation criteria and interview questions are generated for each role, so every job is interview-ready without manual setup.
* **Real-time candidate sync** — new applications, candidate updates, and stage changes flow in via webhooks the moment they happen, with incremental sync keeping everything consistent.
* **Stage-triggered interviews** — move a candidate to your chosen stage in Ashby and they receive an AI interview invite automatically. No exports, no copy-pasting emails.
* **Scores on the assessment** — the overall fit score and a typed per-skill breakdown appear on the candidate's assessment in Ashby, with status updating from started to complete on its own.
* **A structured scorecard** — Hello Recruiter submits real Ashby feedback on the application, including an overall recommendation, so AI interview results sit alongside your team's own evaluations.
* **A rich summary note** — a formatted note with the score, summary, skill highlights, and a clickable link to the full report is added to the candidate's feed.
* **The full report as a PDF** — the complete interview report is uploaded to the candidate's profile, so the evidence lives in Ashby permanently.
* **Interview plan mirroring (optional)** — mirror your Ashby interview stages and keep candidate positions in sync as they move through your pipeline (one-way, Ashby → Hello Recruiter).

## How It Works

<Steps>
  <Step title="Connect your Ashby account">
    Your Ashby admin creates an API key with the permissions we specify and shares it through the secure channel we provide. Most permissions are read-only — write access is limited to candidate notes, feedback, and file uploads.
  </Step>

  <Step title="Jobs and candidates sync automatically">
    Open jobs are imported and set up for AI interviews, and your candidate pipeline stays in sync in real time as applications arrive and candidates move between stages.
  </Step>

  <Step title="Interviews trigger from your pipeline">
    When a candidate reaches your chosen trigger stage, they receive an invite and complete a live AI interview on their own schedule.
  </Step>

  <Step title="Results write back to Ashby">
    Within minutes of the interview ending, the score and skill breakdown land on the assessment, a scorecard is submitted on the application, a summary note with the report link is added to the feed, and the full PDF report is attached to the candidate.
  </Step>
</Steps>

## What Appears in Ashby

| Result                                    | Where your team sees it       |
| ----------------------------------------- | ----------------------------- |
| Fit score (0–100) and per-skill breakdown | The candidate's assessment    |
| Scorecard with overall recommendation     | Feedback on the application   |
| Summary note with report link             | The candidate's activity feed |
| Full interview report (PDF)               | The candidate's profile files |

<Note>
  Results typically appear within minutes of a candidate completing their interview. Ashby receives the most complete write-back of any Hello Recruiter integration — score, scorecard, note, and PDF report all land automatically.
</Note>

## Setting Up

<Steps>
  <Step title="Contact your account manager">
    Ashby integration is available on Enterprise plans. Reach out to your account manager or email **[support@hellorecruiter.ai](mailto:support@hellorecruiter.ai)** to enable it for your Ashby account.
  </Step>

  <Step title="Create the API key">
    In Ashby, go to **Admin** → **API Keys** and create a key with the permission set we provide — read access to jobs, candidates, interviews, and hiring process metadata, plus write access to candidates for notes, feedback, and file uploads.
  </Step>

  <Step title="Set up the webhooks">
    Register webhooks in Ashby for candidate and application events using the endpoint URL and secret token we provide — we walk you through this during onboarding.
  </Step>

  <Step title="Choose your trigger stage">
    Tell us which interview stage should trigger AI interviews, and every candidate who reaches it gets invited automatically.
  </Step>
</Steps>

<Tip>
  **Keep working in Ashby.** Because the scorecard, note, and PDF report all land on the Ashby record, your hiring team can run their entire review inside Ashby — the full Hello Recruiter report is one click away whenever they want to go deeper.
</Tip>

## Security & Data Handling

* **Least-privilege access** — the API key uses the minimum permission set; write access covers only notes, feedback, and file uploads.
* **Encrypted at rest** — API keys and webhook secrets are encrypted before storage and never logged.
* **Verified webhooks** — every webhook delivery is verified with an HMAC signature before it's processed; unsigned or tampered payloads are rejected.
* **Tenant isolation** — all synced data is scoped to your organization and never shared across accounts.
* **Limited retention** — raw webhook payloads are automatically purged after a retention window.

<Tip>
  **Questions about data handling?** See [Privacy & Data Retention](/legal/privacy-data-retention) for how Hello Recruiter stores and retains candidate data.
</Tip>

## Related Guides

<CardGroup cols={2}>
  <Card icon="plug" href="/companies/integrations/overview" title="Integrations Overview" />

  <Card icon="seedling" href="/companies/integrations/greenhouse" title="Greenhouse Integration" />

  <Card icon="list-check" href="/companies/jobs/evaluation-criteria" title="Evaluation Criteria" />

  <Card icon="clipboard-check" href="/companies/candidates/candidate-scorecard" title="Candidate Scorecard" />
</CardGroup>
